Environmental, Social, Governance (ESG) Policy

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Beyond Profit

Our Environmental, Social, Governance (ESG) Policy, underpins Goodbody Health’s activities across all our businesses where we operate. It sets out our approach to sustainability and forms the basis of our decisions by focusing on business ethics and compliance, people and culture and community involvement. We deliver products and services to our stakeholders which support , impact and underpin socially responsible themes.    

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Our contribution to the UN’s Sustainable Development Goals:

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What Goodbody Are Doing

No Poverty – end poverty in all its forms everywhere

Developing products and services tailored for customers with less available resources (e.g., mobile based money transfer services for unbanked consumers).

Recruit, train and employ local community members, including those living in poverty, and integrate them into the value chain (as producers, suppliers, distributors, vendors).

Good Health and Well-being – ensure healthy lives and promote well-being for all at all ages

Align human resources policies with principles of human rights, including policies for HIV/AIDS. Use already existing resources for guidance (e.g., from the ILO, WHO, etc.).Partner with health care NGOs and public clinics to raise awareness and increase access to targeted health services for people and their families.

 Make investments in health a priority in business operations.

Quality Education – ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

Establish relationships with government entities and higher education institutions to improve education curricula to better align with business needs including responsible management.

Create programs (e.g., internships, work-study programs, traineeships, etc.) that give students earlier access to the corporate environment.

Provide employees with continuous opportunities to improve their (job) skills for their current and future employment.

Develop cost-effective education products and services that eliminate barriers to access and improve the quality of learning (e.g. ICT solutions to improve the delivery of education, innovative measurement tools, etc.).

Gender Equality – achieve gender equality and empower all women and girls

Assure sufficient participation of women – 30% or greater – in decision-making and governance at all levels and across all business areas.

Pay equal remuneration, including benefits, for work of equal value and strive to pay a living wage to all women and men.

Support access to child and dependent care by providing services, resources and information to both women and men.

Establish a zero-tolerance policy towards all forms of violence at work, including verbal and/or physical abuse and prevent sexual harassment.

Expand business relationships with women-owned enterprises, including small businesses and women entrepreneurs.

Affordable and Clean Energy – ensure access to affordable, reliable, sustainable and modern energy for all

Commit to sourcing 100% of operational electricity needs from renewable sources when the contracts allow.

Reduce the internal demand for transport by prioritizing telecommunications and incentivize less energy intensive modes such as train travel over auto and air travel.

Decent Work and Economic Growth – promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Foster entrepreneurial culture and invest in or mentor young entrepreneurs.

Put in place mechanisms to identify child labour and forced labour throughout global supply chains, and implement remediation when abuses are discovered.

Install a firm policy against unfair hiring and recruitment practices, particularly of vulnerable groups such as migrant workers.

Reduced Inequalities

Develop products and services tailored for customers from different economic backgrounds (e.g. a wide range of cost options for testing).

Recruit, train and employ local community members, including those living in poverty, and integrate them in your value chain (as producers, suppliers, distributors, vendors).

Partner with civil society networks to provide education and entrepreneurial skills training.

Sustainable Cities and Communities – make cities and human settlements inclusive, safe, resilient and sustainable

Use technological expertise to help build capacity of local businesses to deliver solutions and reduce travel.

Responsible Consumption and Production – ensure sustainable consumption and production patterns

Develop innovative business models such as moving from selling products to selling services, to retain ownership of the products and help close the materials loop.    

Commit to and implement responsible sourcing practices beyond compliance – applying environmental and social safeguards – for all raw materials and commodities.

Foster product and technology innovation to optimize resource efficiency, reduce impacts on ecosystems and lower carbon emissions.

Climate Action – take urgent action to combat climate change and its impacts

Source all electricity the company consumes at its facilities from renewable sources – such as wind, solar or hydro – or install renewable energy generation capacity on-site.    


"I am pleased to announce our group ESG Strategy, through which we have set ambitious targets to drive progress across our business, particularly in relation to our carbon footprint, equality and diversity. The challenges facing the world are substantial, and all businesses have a responsibility to do more to tackle them, by ensuring that we operate responsibly and contribute positively to a sustainable future for generations to come. Doing the right thing defines who we are, and integrity is essential to everything we do. Our strategy has the engagement of and accountability from our Group Board and Management Team.”

Company Values

Employee Core Values

We conduct our business with the “Customer Outcomes” at the core of what we do.

We accept responsibility, support one another, share credit and learn from our mistakes.

We take ownership for problems to find solutions.

We maintain high standards of business conduct.

We are passionate and take pride in our work and our Company.

We work hard to exceed the expectations of our Customers and Partners.

We conduct business with unquestioned integrity and trust.

We believe in the development and recognition of our employees.

We treat our Employees, Customers and Partners with mutual respect and sensitivity, recognising the importance of diversity, and value their contributions.

We believe in constant improvement and strive to be the best at what we do, embracing and capitalising on change and innovation.

We are a single team of intelligent, honest, energised self-starters working together to create the best outcome for Goodbody, our Customers and our Stakeholders.

Business Values

Integrity

We conduct our business with integrity.

Skill, care and diligence

We conduct our business with due skill, care and diligence.

Management and control

We take reasonable care to organise and control our affairs responsibly and effectively, with adequate risk management systems 

Financial prudence

We maintain adequate financial resources.

Market conduct

We observe proper standards of market conduct.

Customers’ interests
We pay due regard to the interests of
its customers and treat them fairly.
Communications with clients

We pay due regard to the information needs of our clients and communicate information to them in a way which is clear, fair and not misleading.

Customers: relationships of trust

We take reasonable care to ensure the suitability of our advice and discretionary decisions for any customer who is entitled to rely upon its judgment.

Relations with regulators

We deal with our regulators in an open and cooperative way and disclose to the appropriate regulator appropriately anything relating to the firm of which that regulator would reasonably expect notice.

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